Tez888 terms and conditions: accounts, bonuses, payments & rules

These tez888 terms and conditions summary explains the typical rules that affect accounts, bonus terms, withdrawal rules, account verification, and fair use. For the most current wording and any jurisdiction-specific provisions, always refer to the Terms inside the tez888 app.

This page is informational and does not replace the operator’s official terms, house rules, and bonus-specific conditions.

Who these terms apply to

Tez888 terms and conditions generally apply to anyone who:

• Creates or uses a Tez888 account
• Deposits, places bets, plays casino games, or claims promotions
• Uses the website/app features such as live chat, referral tools, or loyalty programs (if offered)

Where a specific product has separate rules (for example, a casino game’s paytable or a sportsbook market rule), those product rules usually take priority for that specific situation.

Eligibility & responsible play

Common eligibility requirements typically include:

• Meeting the minimum legal age for gambling in your location (often 18+, but it can differ)
• Being located in an allowed territory at the time you play
• Using your own funds and playing for yourself (not on behalf of others)

If you think you may have a gambling problem, consider taking a break and contacting support to discuss cooling-off or self-exclusion options.

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Account registration & security

Most operators’ account rules cover these basics:

• One account per person/household/device (where specified): Creating multiple accounts to gain promotions or bypass limits can breach fair use.
• Accurate details: Name, date of birth, address, and contact info should match your identity documents.
• Password and device security: You’re generally responsible for activity from your account unless the operator confirms unauthorized access.
• Restricted use: Using VPNs or tools to disguise location may be prohibited if it defeats territorial restrictions or risk controls.

If you change your phone number, email, or payment method, expect additional security checks.

Account verification (KYC)

Account verification (KYC) is used to confirm identity, age, and payment ownership. Under typical withdrawal rules, verification may be required:

• Before your first withdrawal
• After large deposits/withdrawals
• If account details change (new device, new payment, updated personal info)
• If risk flags appear (unusual transaction patterns or suspected fraud)

You may be asked for:

• Government ID (photo/number visible)
• Proof of address (utility bill/bank statement)
• Proof of payment method ownership (where applicable)

KYC tips to avoid delays

• Ensure your profile details exactly match the documents (spelling, DOB).
• Submit clear, unedited images with all corners visible.
• Use a payment method in your own name wherever possible.

Deposits, payments & chargebacks

Tez888 supports INR and commonly used India-facing payment rails (for example, UPI options). Payment rules usually include:

• Deposits must come from you: Third-party deposits (friends/family/business accounts) can be declined or lead to a freeze pending checks.
• Reversals/chargebacks: Attempting a chargeback after receiving credit can be treated as a serious breach and may result in account restrictions.
• Failed or pending deposits: Credits may appear only after provider confirmation; sometimes screenshots are required for reconciliation.

For practical set-up and usage guidance, see payments and deposit guide.

Withdrawals: processing & limits

Withdrawal rules typically aim to ensure funds go back to the verified player and payment source:

• KYC first: If you haven’t completed account verification, withdrawals can be paused.
• Method restrictions: The operator may require withdrawing to the same method used for deposit (or a method in your name) to reduce fraud and comply with AML controls.
• Pending checks: Withdrawals can be delayed for security review, bonus compliance checks, or responsible gambling checks.
• Partial approvals: In some cases, withdrawals may be processed in parts depending on provider limits.

Common reasons a withdrawal may be delayed

Check area	What it usually means	What you can do
Identity verification	Documents missing/unclear or details mismatch	Upload clear ID/address proof; correct profile details
Bonus compliance	Wagering/bonus terms not yet met	Review promotion conditions; complete wagering if required
Payment ownership	Deposit method not in your name	Use a personal method; provide proof if requested
Security review	Unusual login/device/location patterns	Confirm activity with support; reset credentials

For step-by-step withdrawal help, see withdrawals.

Bonus terms: wagering, expiry & restrictions

Bonus terms can vary by promotion, but most include:

• Wagering requirement: You may need to stake a certain multiple of the bonus (or bonus + deposit) before withdrawing related winnings.
• Contribution rates: Some games may contribute differently (or not at all) to wagering.
• Expiry: Bonuses and free spins often expire if not used within the stated time.
• Max cashout: Some bonuses cap the amount you can withdraw from bonus-derived winnings.
• Minimum odds / stake limits: Sports bonuses may require minimum odds, accumulators, or max stake rules.
• Bet voiding impact: If a bet is voided, it may not count toward wagering.

Always read the specific promotion’s terms shown at the moment you claim it. For more context on how conditions work, see bonuses.

Fair use: betting patterns, abuse & multiple accounts

“Fair use” rules are designed to prevent exploitation of promotions and platform risk limits. Examples of activity that may breach fair use include:

• Multiple accounts or collusion (friends/family using shared devices/payment methods to claim the same offer)
• Bonus abuse (claiming repeated welcome offers, cycling bonuses, or using promotions solely to extract value)
• Low-risk wagering patterns sometimes described as “arbitrage,” “matched betting,” or “hedging” across outcomes/markets where prohibited
• Using proxies/VPNs to bypass location restrictions or security controls
• Account trading (buying/selling accounts or letting others use your account)

Possible outcomes (depending on the official terms and investigation) can include bonus removal, winnings adjustment from the bonus portion, temporary holds, or account closure.

Game rules, errors & void bets

Most betting and casino terms include rules for:

• Incorrect prices/odds or game malfunctions: If a clear error occurs (display issue, wrong odds line, game bug), bets may be voided or settled at the correct terms under the operator’s policy.
• Market settlement rules: Each sport/market typically has its own settlement conditions (for example, abandonments, walkovers, rule changes).
• Connectivity/device issues: Gameplay interrupted by your network/device often remains your responsibility, though the operator may have specific rollback rules for certain games.

If you believe a bet or round settled incorrectly, keep timestamps, screenshots (if possible), and the bet ID to help support investigate.

Dormant accounts, closures & self-exclusion

Typical account administration terms cover:

• Dormant/inactive accounts: After a defined inactivity period, an account may be marked dormant and may have restrictions until reactivation. Some operators charge inactivity fees; check the official policy before leaving funds unused.
• Account closure: You can often request closure via support, subject to pending verification and outstanding bets.
• Self-exclusion/cooling-off: If offered, these tools restrict access for a period and are usually irreversible until the period ends.

Privacy, communications & complaints

Most platforms:

• Use personal data to operate the service (KYC, fraud prevention, payments, customer support)
• May send transactional messages (login alerts, withdrawal updates) and, if you opt in, promotional communications

How to contact support

• Email: support@tez888.com
• Live chat: via website (24/7)
• Telegram: @tez888

For complaints, provide your account identifier, relevant dates, and any bet/transaction references so the issue can be traced quickly.

Changes to terms

Tez888 terms and conditions may be updated to reflect changes in:

• Legal/regulatory requirements (for example, AML/KYC standards)
• Product features, payment providers, or promotion structures
• Risk and security procedures

In many cases, continued use after changes take effect is treated as acceptance. If you disagree with changes, the usual option is to stop using the service and request account closure/withdrawal subject to verification requirements.

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